Terms and Conditions
Shipping
If you have an urgent order that needs expedited shipping, please call us BEFORE placing your order. We are not Amazon - we are a small family owned business. Orders are shipped from Rock Falls, IL. Items listed as in stock will usually ship within 2 business days of receiving order. We do not ship any orders on Saturdays, Sundays or holidays. Transit time does not include Saturday and Sunday. Shipping charges listed at checkout are valid for freight charges only and do not include customs, duties, taxes or brokerage fees for Canada or international locations. Please see our Freight Policy for more information on shipping.
Free Shipping Details
Free shipping (3-5 days) to the continental USA for most orders placed through the website. This option is not available for orders shipping to Alaska, Hawaii, Puerto Rico or the US Virgin Islands. Does not apply to orders containing chisels 48" or longer in length. Orders containing chisels that are 48" or longer will automatically have the ground shipping charge added to them. Does not apply to overnight, expedited, or international shipments. Offer not valid with any product pricing discounts. Must order $100 worth of items and choose Free Ship with $100 Min. Order as the Shipping Method during checkout.
Champion Chisel Works, Inc. tools are warranted against defects in material and workmanship. Adjustments will be made on any tool which does not perform to your satisfaction, provided it has not been abused during operation. No other warranty is implied or expressed in this website.
Tools should be used for the purpose they were designed. Pneumatic and electric steel tools are designed and heat-treated for use only in air and electric tool applications.
Champion Chisel Works, Inc. strives to provide customers with competitive pricing for the current market. However, all prices are subject to change without notice.
Returns
No material may be returned without approval - please call 800-239-1434. A 25% restocking fee will be charged on returned merchandise. All shipping charges incurred are the responsibility of the customer. Please be sure you are purchasing the right tool for your hammer. If you have any questions on the correct chisel, please do not hesitate to call 800-239-1434.
Order Information
Please call us if you were not able to find everything that you were looking for.
We can not ship to PO Boxes - please list a physical delivery address. You will receive an order confirmation via email after you submit your order - it may be filtered into your spam or junk folder. Please call 800-239-1434 if you do not receive a confirmation by email.
Orders shipping to Canada will be subject to additional charges for customs, duties or import taxes. These will be charged and collected by UPS when the package crosses the border. These fees are not included in the shipping charges you pay at checkout.
Taxes
Appropriate State and Local Sales Taxes will be added to orders unless a sales tax exemption certificate is provided before the order is shipped.
Prices
Prices are subject to change without notice.
Back-orders
Back-orders will automatically be shipped as it becomes available unless otherwise notified.
Special Orders
All special order items must be paid in full at time of order. All special order items are non-returnable, non-exchangeable, & non-refundable.